Franchise Marketing Agency Success Stories: How to Measure ROI, and Boost Your Bottom Line

Jun 1, 2023

Franchise Marketing Agency Success Stories How to Measure ROI, and Boost Your Bottom Line

Have you ever asked yourself, why do the franchise brands I know use marketing agencies? How much does it help them grow? Franchise marketing agencies (like all of us at SocialMadeSimple) help their clients achieve their goals and objectives by creating a strategic plan to raise brand awareness, develop leads, generate sales, and above all, gain a return on their investment. 

Measuring return on investment (ROI) is essential in evaluating marketing success for any current and future campaigns. ROI helps businesses identify what they may gain compared to the costs required to operate. SocialMadeSimple has been helping our clients achieve their campaign goals for 14 years. We take pride in our results, which exemplify the valuable role a Franchise Marketing Agency can play in establishing a new brand.

In this article, we’ll explore why ROI is vital for franchise marketing agencies, how to measure it effectively, and how it can boost your bottom line. We’ll also look deeper into some SocialMadeSimple success stories along the way!

Why Measuring ROI is Important for Franchise Marketing Agencies

Measuring ROI can help pinpoint the success of a business venture and is the most important factor franchises use to determine the effectiveness of marketing campaigns. So how do we measure ROI? 

Measuring ROI boils down to setting qualitative or quantitative KPIs, or Key Performance Indicators, such as sales growth, lead-to-conversion rate, and other valuable focuses. As Forbes details, KPIs can help guide our decision-making and determine campaign results. However, it is not uncommon to run into problems when measuring ROI. 

Marketing Insider Group’s recent article helps us point to the common issues new brands face when measuring their goals in their chart below.

video marketing trend 2022

Analyzing The Data: Franchise marketing agencies typically work with multiple platforms and channels – SocialModo makes all of their social media metrics available in one easy-to-access and understand platform. (Your Client Success Manager can help you dig into the data).


Determining The Right KPIs: Franchise marketing agencies often work with franchises at various stages of development and growth. The varying maturity levels can lead to disparities in marketing budgets, resources, and overall marketing strategies, making it difficult to compare and measure ROI consistently. At SocialMadeSimple, we work with franchises during different stages, from 1 store to over 500 locations.


Long-Term Brand Building VS. Short-Term ROI: With the proper tracking, short-term conversions and sales are easy to measure. Long-term brand building can be tough to put a dollar figure on, but that doesn’t make it any less important. A solid marketing plan will have a balance of brand awareness and lower-funnel conversions. At SMS, our marketing experts can help franchisees understand where to deploy their marketing budgets best, thus, improving their bottom line.

In the next section, we’ll cover a few of SocialMadeSimple’s success stories that illustrate effective campaigns with measurable increases in ROI.

Weed Man Lawn Care

Our first success story begins with Weed Man Lawn Care. This seasonal lawn care franchise is North America’s #1 franchise in lawn care works to provide healthy lawn care services that produce lush green lawns for homeowners. They were pursuing avenues to generate more clientele and needed a strategic plan in place.

Upon starting with SocialMadeSimple, a 3-month social advertising pilot program was launched that focused on creating hyper-targeted, local Facebook and Instagram ad campaigns to drive real results through new customer leads and up-sells. The program started with 8 Weed Man locations with the goals of generating consistent, low-cost leads that convert into customers and increase off-season conversion opportunities.

Weed Man saw significant results during the program’s first month, with over 25% of leads generated converting into customers. With the program’s goal of focusing on customer acquisition and development, Weed Man consistently sees a fantastic ROI! By comparing their campaign budgets to the total leads generated, their ROI is apparent. This immediate success of the pilot led to an expansion from 8 to over 80 locations.

The Weed Man case study illustrates how a franchise marketing agency can set the proper goals in marketing campaigns that can lead to measurable ROI for a franchise and how it can effectively boost the bottom line. Today, Weed Man endorses SMS as their preferred social media vendor, and their campaigns continue to produce exceptional results.

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Floor Coverings International

Our next success story comes from Floor Coverings International. FCI is a manufacturer-direct flooring installation franchise with over 200 locations across North America. FCI needed an effective and scalable approach to social media marketing that could drive tangible results. That’s where SocialMadeSimple comes in. 

Floor Coverings International participated in our 90-day Franchise Marketing Pilot Program with 5 locations. Their plan centered around high-quality, family-friendly content and targeted paid ad campaigns with the goals of expanding reach and lead generation.

By the end of the 3-month program, the campaign amassed significant ROI with KPI metrics of $35,000+ in total sales, 393,300 impressions, and 81,340 in Facebook reach. The ROI generated from this campaign has led to the mass expansion of the program. Today, SocialMadeSimple is the preferred social media vendor for FCI, fulfilling social for 85 franchise locations with SocialMadeSimple.

These results show how KPIs help to measure ROI effectively and give the client evidence of an exceptional return on their marketing business venture. 

Best Practices for Measuring ROI and Boosting Your Bottom Line

Measuring ROI is vital for any business to understand the effectiveness of its marketing efforts. When measuring ROI, a critical step is to establish clear goals and objectives and use reliable qualitative and quantitative KPIs to evaluate the success of a campaign. 

When considering the best goals and KPIs for a particular business, consider the challenges discussed above, such as company maturity and long-term versus short-term objectives. For a younger business, factors such as awareness and reach may be more important. In contrast, a more mature business may focus on customer acquisition cost and customer lifetime value. 

Delving a bit deeper into these KPIs, quantitative metrics can be very beneficial for guiding decisions. However, it’s important to note that numbers aren’t everything, and context needs to be understood to put value behind the metrics. This is especially apparent when discussing marketing strategies and metrics such as impressions, leads generated, cost-per-lead, and more. SocialMadeSimple helps interpret this data and ensures protection against potential pitfalls.


Client Success Stories